01.

Trigger Workflow

Caveris ICAS SDI listens for new Service Requests to trigger workflow.  An example of this would be listening for “Remove User X” Change Request to execute SAM workflow that would run an external command to confirm that User X had indeed been removed from the relevant system.

01.

Service Desk Integration

Caveris ICAS SDI integrates with Service Desks.

Caveris ICAS SDI connects the Security Assurance Manager (SAM) with Service Desks to enhance how IT teams manage their service delivery.

02.

Create & Track Service Requests

Caveris ICAS SDI creates Service Requests from workflow tasks and tracks status changes to those Service Requests to determine which workflow operation to execute. An example of this would be to raise and track a Trouble Ticket if excessive Administrator Accounts have been created in Active Directory.

02.

02.

Create & Track Service Requests

Caveris ICAS SDI creates Service Requests from workflow tasks and tracks status changes to those Service Requests to determine which workflow operation to execute. An example of this would be to raise and track a Trouble Ticket if excessive Administrator Accounts have been created in Active Directory.

02.

Create & Track Service Requests

Caveris ICAS SDI creates Service Requests from workflow tasks and tracks status changes to those Service Requests to determine which workflow operation to execute. An example of this would be to raise and track a Trouble Ticket if excessive Administrator Accounts have been created in Active Directory.

02.

Are you ready to enhance your Cybersecurity?